Directory/Pipe17
Pipe17

Pipe17

United States, Washington, Seattle
ERP & Order Management (OMS)
AI
Automation
Inventory Management & Forecasting
Returns Management
TikTok (Shop, Organic and Paid)
VIP Awards Retail Tech Disrupter 2026MACH Alliance Agent Ready AwardShopify Premier PartnerAmazon Technology Partner of the Year, Buy with Prime & MCFBest Enterprise TikTok Shop Integration
Locations
  • United States, Washington, Seattle
Partner Type
  • Ecommerce Operations, Inventory & Order Management
  • Returns Management
Region
  • North America
  • EMEA
  • APAC
Vertical
  • Health & Wellness
  • Beauty & Personal Care
  • Food & Beverage
  • Apparel & Accessories
  • Home Goods
Does this have AI capabilities?
  • Yes
Support
Pipe17

Pipe17 is the Order Operations Platform that connects every channel you sell on to ShipBob's fulfillment network and keeps orders, inventory, fulfillment, and returns in sync from checkout to delivery.

Selling on more channels is how brands grow. It is also how operations break. Native integrations connect one store to one warehouse, but the moment you add TikTok Shop, a marketplace, retail partners, or an ERP, orders start arriving faster than your team can route them and inventory drifts out of sync.

Pipe17 fixes that. Our managed network connects everything you sell on, from Shopify, Amazon, and TikTok Shop to retail EDI and B2B, to ShipBob's fulfillment network, with 300+ connectors that Pipe17 maintains as APIs change. On top of that connectivity, AI-native order management routes every order to the best ShipBob location based on inventory, cost, and delivery speed, syncs inventory from every ShipBob facility back to every channel in real time, and catches exceptions before your customers do.

Brands run ShipBob alongside owned warehouses, other 3PLs, and stores on the same platform, and business users configure everything with help from Pippen, Pipe17's AI order operations agent, no engineering required. Most merchants are live in days, and the platform scales from startup volumes to enterprise order flow. Pipe17 is recognized as Agent Ready by the MACH Alliance, an independently assessed award verifying agentic technology running in production at enterprise scale.

"“It’s just the little things that really make a difference when you’re building something like this. Not the crazy stuff. Just the run of the mill: when something goes wrong, you know about it, and someone in the business can fix it without needing an engineer’s help.”"

Micah Nelson
Director Project Managment at Allbirds

ShipBob and Pipe17

Pipe17 connects a merchant's full commerce stack, including sales channels, marketplaces, ERPs, and back-office tools, to ShipBob's fulfillment network. Orders from every channel route automatically to the best ShipBob location, inventory from every ShipBob facility syncs back to every channel in real time, and cancellations reach ShipBob before orders ship. Merchants get more out of ShipBob's distributed network without adding integrations, engineers, or headcount.

All metrics on this page were supplied by the vendor. ShipBob makes no representations regarding their accuracy.

Use Cases

Connect every sales channel to ShipBob

Sell on Shopify, Amazon, TikTok Shop, marketplaces, retail EDI, and B2B without wiring each one to fulfillment. Pipe17's managed network moves every order into ShipBob automatically, and new channels take days to add, not engineering quarters.

Route every order to the right location

Pipe17 Order Routing selects the best ShipBob facility for each order by weighing inventory, cost, and delivery speed at once, improving delivery times by up to 25%. AI Routing extends the same decisions with Pippen's intelligence.

Keep inventory accurate everywhere

Real-time inventory sync pulls stock levels from every ShipBob facility and updates every sales channel and your ERP, so you stop overselling and stop reconciling spreadsheets. Pipe17 becomes your single inventory source of truth, or keeps your ERP accurate as one.

Run ShipBob alongside your other nodes

Add owned warehouses, additional 3PLs, or retail stores to your fulfillment mix and orchestrate all of it from one platform. Pipe17 decides which node fulfills each order, so ShipBob's network does what it does best.

Catch problems before your customers do

Exception Resolution monitors the full order lifecycle, flags stuck or failed orders, and routes each issue to the right team. Cancellations process instantly, preventing 95% of unwanted shipments.

Scale into an ERP without replatforming

When you outgrow spreadsheets, Pipe17 connects NetSuite or your ERP of choice into the same order flow, syncing orders, inventory, and fulfillment data both ways. No rip-and-replace, no downtime, no lost history.

Media

Clients

Wyze Labs
ZBiotics
Rael
Keith's Cacao

Ready to connect with Pipe17?